Microsoft Teams Integration
Connect your Microsoft account and a Teams meeting link is created automatically for online bookings. For organisations already on Microsoft 365, it is the option that fits without disturbing existing arrangements.
What it gives you
Automatic Teams meetings
A Teams link is generated when an online booking is made.
Corporate compliance
For organisations on Microsoft 365, your existing security and compliance policies continue to apply.
Automatic delivery
The link is sent with the booking confirmation and reminder messages.
Updated on change
When the booking is updated, the link details update with it.
Join from a browser
Customers can join from a browser without the Teams application.
What you need
A Microsoft account (Microsoft 365 or Outlook)
Meeting creation permission approved during authorisation
For corporate accounts, an administrator having allowed the application
How to connect
Connect your Microsoft account
Authorise your Microsoft account from integration settings in the panel.
Choose your online services
Mark which services can be delivered remotely.
Create the booking
Online bookings generate a Teams link automatically.
Verify it
Check that the link appears in the message sent to the customer.
Why organisations choose Teams
In businesses running Microsoft 365, communication already happens through Teams. Moving to a different meeting tool in that setting strains both user habits and corporate compliance policies.
Teams integration is the lowest-friction option there: the booking system may be new, but the meeting tool stays the one the team already uses.
For corporate accounts, application permissions may need administrator approval — that is the first thing to check if the connection will not complete.
Frequently Asked Questions
Does my customer need a Teams account?
No. They can join as a guest from a browser.
The connection fails on my corporate account — why?
Corporate Microsoft accounts may require administrator approval for application permissions. Check with your IT department.
Can I use it alongside Google Meet?
One meeting provider is used per booking; you choose which in the settings.
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